Internationally known speaker, author and customer service expert Errol Allen provides practical advice and solutions garnered from over 25 years of hands – on experience. He possesses a multi-faceted perspective of organizations through the various positions held during his corporate tenure with companies such as ADT Security Systems, TCI Cablevision, The Houston Post, Excel Communications and GEICO Insurance.
Errol has also designed and implemented customer service training programs for the “front line” associate to insure employee confidence when interacting with customers. Errol shares his customer service expertise as a contributing writer for The Houston Business Journal and Small Business Today Magazine. He is the publisher of “Now That’s Customer Service!”, a free online monthly newsletter where he offers customer service tips and real life customer service stories.
Errol Allen Consulting provides training, analysis and exhaustive revamp programs that can kick-start any business and help it reach success.