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Job Description
Seasonal (Seasonal)
We are looking for people who are passionate about life and what they do. People who love the mountain lifestyle and who want to be at Snowshoe! We seek qualified candidates that exemplify our Core Values of Performance, Integrity, Collaboration, Environment, and most of all Fun!
Our goal at Snowshoe is to provide exceptional mountain experiences for our guests, employees, and community. We do so by embracing authenticity, celebrating our differences, and finding ways we can all connect through our shared passion for the mountain. At Snowshoe everyone is welcome, and we encourage you to be yourself. Simply put, you belong up here and we can't wait to see you on the mountain!
Work, Play, Get Paid and Enjoy the Perks:
Full Time - Seasonal
Be at the epicenter of world class downhill mountain biking! Our rental store, the Mountain Adventure Center, is looking for a Bike Mechanic! Our Bike Mechanics are tasked with completing required and preventative maintenance on our full suspension rental bike fleet. The Bike Shop mechanic will be required to work unsupervised at times and should be able to demonstrate a track record of success in this type of roll, especially in the area of suspension/brake maintenance and repair. The mechanic will also be required to assist with the rental techs with public rental fitting as required.
RESORT OVERVIEW, CULTURE AND VISION
Snowshoe is the premier destination for Mid-Atlantic and Southeast skiers, snowboarders and winter enthusiasts. We offer 257 acres of skiable terrain, 1500 vertical feet, 57 trails and the best snow around. Enjoy our world class events, cool mountain temperatures, beautiful vistas and 11,000 acres of unspoiled wilderness.
OUR VALUES
Our organizational values describe our shared beliefs...what's important to us as an organization; how we want to treat each other and our guests.
Respect Excellence Safety Sustainability Fun
POSITION SUMMARY
The primary task for the Mountain Adventure Center's Bike Mechanic is to complete required and preventative maintenance along with required record keeping on Mountain Adventure Center rental bike fleet. This position will be required to work a variety of day and evening shifts with the goal being to maximize the availability of rental fleet each day, while servicing guest's personal bikes and retail area as needed. The Bike Shop mechanic will be required to work unsupervised at times and should be able to demonstrate a track record of success in this type of roll, especially in the area of suspension/brake maintenance and repair. Some interaction with suppliers will be required for training, support and warranty issues. The mechanic will also be required to assist with the rental techs with public rental fitting as required. Consistently follows policies and procedures as defined in the Snowshoe Mountain Employee Handbook.
ESSENTIAL DUTIES
This job description is an overview of the scope of responsibilities and is not intended to be an inclusive list of job tasks and expectations. With the evolution of this resort and position, the responsibilities of this position may change.
QUALIFICATIONS, KNOWLEDGE, SKILL AND ABILITY REQUIREMENTS
DIRECT EXPERIENCE
Education: Must have a High School Diploma or equivalent and must be at least 18 years of age or older.
Experience: Previous experience specifically working with Hayes, Avid, Shimano, Formula and Magura Hydraulic Disc Brakes.
LEADERSHIP
ENGAGEMENT
COMMUNICATION
DELIVERY
FLEXIBILITY
TRAVEL REQUIREMENTS
Any employee or volunteer who operates a company vehicle including cars, trucks, snowcats, snowmobiles, or heavy equipment is required to comply with the Driver's Standards Policy. This policy also applies to employees or volunteers driving their personal vehicles for company business more than four times per month, averaging 30+ miles per trip. All drivers should receive a full copy of the Alterra Driver's Standards Policy; if you have not - please contact your Risk/Safety or HR/EE Department.
PHYSICAL DEMANDS AND WORKING CONDITIONS
This position may be required to work evenings, weekends and holidays.
Office Environment:
To perform this job successfully, an individual must be able to perform each essential duty satisfactorily- reasonable accommodations may be made to enable qualified individuals with disabilities to perform the essential functions.
Mountain Environment:
Vision occurs continuously with the most common visual functions being those of near vision and depth perception. To perform this job successfully, an individual must be able to perform each essential duty satisfactorily- reasonable accommodations may be made to enable qualified individuals with disabilities to perform the essential functions.
An Equal Opportunity Employer
We are looking for people who are passionate about life and what they do. People who love the mountain lifestyle and who want to be at Snowshoe! We seek qualified candidates that exemplify our Core Values of Performance, Integrity, Collaboration, Environment, and most of all Fun!
Our goal at Snowshoe is to provide exceptional mountain experiences for our guests, employees, and community. We do so by embracing authenticity, celebrating our differences, and finding ways we can all connect through our shared passion for the mountain. At Snowshoe everyone is welcome, and we encourage you to be yourself. Simply put, you belong up here and we can't wait to see you on the mountain!
Work, Play, Get Paid and Enjoy the Perks:
- Free skiing + riding privileges with direct to lift access at 14 iconic resorts including: Snowshoe Mountain, Stratton, Palisades Tahoe, Mammoth Mountain, Steamboat and more!
- 401(k) plan (Available to any employee over the age of 18)
- 12 Discounted Friends and Family $25 Winter Lift Ticket Vouchers
- 30% - 45% off Snowshoe food & beverage locations (excludes alcohol)
- 30% off soft goods and 15% off hard goods at Snowshoe owned retail locations.
- Pro Deals from some of the industries top brands such as Smartwool, Smith, Dakine and North Face
Full Time - Seasonal
Be at the epicenter of world class downhill mountain biking! Our rental store, the Mountain Adventure Center, is looking for a Bike Mechanic! Our Bike Mechanics are tasked with completing required and preventative maintenance on our full suspension rental bike fleet. The Bike Shop mechanic will be required to work unsupervised at times and should be able to demonstrate a track record of success in this type of roll, especially in the area of suspension/brake maintenance and repair. The mechanic will also be required to assist with the rental techs with public rental fitting as required.
RESORT OVERVIEW, CULTURE AND VISION
Snowshoe is the premier destination for Mid-Atlantic and Southeast skiers, snowboarders and winter enthusiasts. We offer 257 acres of skiable terrain, 1500 vertical feet, 57 trails and the best snow around. Enjoy our world class events, cool mountain temperatures, beautiful vistas and 11,000 acres of unspoiled wilderness.
OUR VALUES
Our organizational values describe our shared beliefs...what's important to us as an organization; how we want to treat each other and our guests.
Respect Excellence Safety Sustainability Fun
POSITION SUMMARY
The primary task for the Mountain Adventure Center's Bike Mechanic is to complete required and preventative maintenance along with required record keeping on Mountain Adventure Center rental bike fleet. This position will be required to work a variety of day and evening shifts with the goal being to maximize the availability of rental fleet each day, while servicing guest's personal bikes and retail area as needed. The Bike Shop mechanic will be required to work unsupervised at times and should be able to demonstrate a track record of success in this type of roll, especially in the area of suspension/brake maintenance and repair. Some interaction with suppliers will be required for training, support and warranty issues. The mechanic will also be required to assist with the rental techs with public rental fitting as required. Consistently follows policies and procedures as defined in the Snowshoe Mountain Employee Handbook.
ESSENTIAL DUTIES
- Previous experience working in a bike shop as a mechanic with an overall strong knowledge of all types of bikes required with emphasis on full suspension mountain bikes.
- Previous experience specifically working with Rockshox, Fox, and Marzocchi suspensions required.
- Previous experience building and repair. Specifically lacing, relacing, tensioning, truing and dishing of a bicycle wheel.
- Knowledge of Snowshoe Bike Park trail system, Terrain Park, and summer programs desired.
- Special Skills/Equipment:
- Must be able to bleed a mountain bike hydraulic disc brake
- Must be able to rebuild and service a mountain bike Suspension Fork and Shock
- Must be able to build a bicycle wheel
- Assist in supervision of fleet, product and safety of rental bikes, loss prevention and shop area.
This job description is an overview of the scope of responsibilities and is not intended to be an inclusive list of job tasks and expectations. With the evolution of this resort and position, the responsibilities of this position may change.
QUALIFICATIONS, KNOWLEDGE, SKILL AND ABILITY REQUIREMENTS
DIRECT EXPERIENCE
Education: Must have a High School Diploma or equivalent and must be at least 18 years of age or older.
Experience: Previous experience specifically working with Hayes, Avid, Shimano, Formula and Magura Hydraulic Disc Brakes.
LEADERSHIP
- Understands business complexities and assumes responsibility for driving change
- Leads employees or teams of employees to achieve goals
- Guides employees through periods of change, even during difficult times or in the face of hard business decisions
- Exhibits honesty, integrity in an environment of mutual respect and trust, core values, reliability
ENGAGEMENT
- Is inquisitive and curious, always asking questions; Seeks new and/or different or ways to improve the business; Thinks outside the box
- Is recognized by others (internally and externally) as being engaged in their role, and someone who can often see things that others have not
- Inspires, motivates, develops, energizes, and creates engaged employees, with a solid record of employee retention
- Demonstrates true passion for the job, the resort, and the company overall
- Displays rigorous commitment to the environment, financial and safety of self, business, and inherent risks through stewardship.
COMMUNICATION
- Communicates clearly and appropriately - both orally and in writing
- Responds to questions or requests in a timely manner
- Conducts regular one-on-one and departmental meetings to ensure a good flow of information
- Recognizes and rewards the achievement of his/her team and others; Ensures thank-yous are delivered
- All communication is down home and strives to improve upon a high level of guest service in a friendly manner
- Proficient in use of technology to include Excel, Word, the Internet, desktop publishing and database management software programs. Is able to learn quickly those applications not known.
DELIVERY
- Achieves high-quality business outcomes for the division as well as delivering good results that help the business overall
- Delivers highly accurate end-work product personally and through overseeing others
- Able to analyze numbers and draw conclusions from statistical information
- Meets or exceeds financial goals, budgets, forecasts
- Creates successful strategies that produce results, but is also willing to accept responsibility for shortfalls when appropriate
- Ensures a guest driven atmosphere and improves commitment to a service level that exceed our guests' expectations
FLEXIBILITY
- Adapts and is flexible to changing business circumstances across a season, a fiscal year, and/or multiple years; Exhibits willingness to change
- Adjusts budgets and reforecasts as needed across the year based on changing business needs
- Exhibits flexibility in their thinking, will bend when needed, and will lobby others to change when necessary
- Inspires a unified team through understanding was is required for successful, cooperative and fun team success
TRAVEL REQUIREMENTS
Any employee or volunteer who operates a company vehicle including cars, trucks, snowcats, snowmobiles, or heavy equipment is required to comply with the Driver's Standards Policy. This policy also applies to employees or volunteers driving their personal vehicles for company business more than four times per month, averaging 30+ miles per trip. All drivers should receive a full copy of the Alterra Driver's Standards Policy; if you have not - please contact your Risk/Safety or HR/EE Department.
PHYSICAL DEMANDS AND WORKING CONDITIONS
This position may be required to work evenings, weekends and holidays.
Office Environment:
- Able to lift, carry, or otherwise move and position a minimum of 20 pounds on an occasional basis.
- Manual dexterity to operate a computer and other common office equipment on a constant basis.
- Auditory and visual acuity to operate computers, phones, mobile devices and basic office equipment on a constant basis.
- Ability to work for extended periods of time sitting, bending, reaching, and speaking on a constant basis.
- Ability to work for extended periods of time standing, walking, kneeling, pushing and pulling on an occasional basis.
- Talking and hearing occur continuously in the process of communicating with guests, supervisors and other employees.
To perform this job successfully, an individual must be able to perform each essential duty satisfactorily- reasonable accommodations may be made to enable qualified individuals with disabilities to perform the essential functions.
Mountain Environment:
- The primary physical environment in which this position works is out of doors with a high exposure level to cold, snow, wind, rain, bugs, sun, high altitude, extreme heights, lightning, etc...
- The degree of strenuous activity within the job is considered to be high. Often lifting a weight of 50 pounds throughout the day is common.
- Additional strenuous physical activity may include walking or hiking upon uneven, challenging terrain with heavy tools or equipment.
- Exposure to: Chemicals required for cleaning, de-greasing, and painting Ultra Violet radiation from the sun enhanced through lack of atmospheric filtration at work altitude. Fumes produced in activities ranging from cleaning to painting to fabrication of metal products. Noise generated by snowmobiles, lift equipment, and tools may require hearing protection to be worn.
- Talking and hearing occur continuously in the process of communicating with guests, supervisors and other employees.
Vision occurs continuously with the most common visual functions being those of near vision and depth perception. To perform this job successfully, an individual must be able to perform each essential duty satisfactorily- reasonable accommodations may be made to enable qualified individuals with disabilities to perform the essential functions.
An Equal Opportunity Employer
Job Summary
Company
Start Date
As soon as possible
Employment Term and Type
Regular, Full Time
Required Education
High School or Equivalent
Required Experience
Open
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