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Program Manager (Application Development)
Location: Bethesda, MDReq#: 617678
Company Information
Octo, an IBM company, is an industry-leading, award-winning provider of technical solutions for the federal government. At Octo, we specialize in providing agile software engineering, user experience design, cloud services, and digital strategy services that address government's most pressing missions. Octo delivers intelligent solutions and rapid results, yielding lower costs and measurable outcomes.
Our team is what makes Octo great. At Octo you'll work beside some of the smartest and most accomplished staff you'll find in your career. Octo offers fantastic benefits and an amazing workplace culture where you will feel valued while you perform mission critical work for our government. Voted one of the region's best places to work multiple times, Octo is an employer of choice!
You...
Octo seeks a Program Manager to lead a large, agile application development and operations and management delivery team supporting a portfolio of state-of-the-art, high value software applications supporting various types of basic and applied research and administrative functions. You'll be responsible for program execution including strategy, customer satisfaction, financial management, schedule estimation and tracking, risk management, requirements analysis, personnel management, and quality assurance activities. You'll also establish and maintain a trusted advisor relationship with the agency's leadership and stakeholders, providing strategic recommendations and technical direction.
Responsibilities:
* Perform program and portfolio management, serving as the primary technical and managerial point of contact.
* Provide operational and tactical management, strategy, and execution for a large federal enterprise environment.
* Oversee operational tasks to include contract deliverables, cost, and on-time-delivery to achieve key performance indicators, SLAs, and compliance.
* Provide coaching and mentoring of staff, focusing on employee retention and performance.
Us...
We were founded as a fresh alternative in the Government Consulting Community and are dedicated to the belief that results are a product of analytical thinking, Agile design principles and that solutions are built in collaboration with, not for, our customers. This mantra drives us to succeed and act as true partners in advancing our client's missions.
Program Mission...
The agency conducts and supports various types of basic and applied research to better understand, treat, and ultimately prevent infectious, immunologic, and allergic diseases. The branch develops a wide range of solutions used by the Institute, their parent organization, and their partners, collaborators and constituents. This includes building and maintaining builds custom software applications and configures and customizes Commercial-Off-The-Shelf (COTS) software applications as well as Government-Off-The-Shelf (GOTS) software to support Institute's mission.
Skills & RequirementsRequirements:
* Demonstrated experience implementing and managing a large federal enterprise environment in Software Development, Agile, and DevOps (Including Emerging technologies, COTS, Open-source Products, SaaS, etc.).
* Experience supervising a cross-functional, matrixed team, including subcontractors. Deliver critical capabilities to the customer and manage personnel morale to ensure appropriate coverage and skills mix of delivery team.
* Experience effectively managing schedule, performance, and customer satisfaction for a large services contract.
* Applying knowledge of resource planning and execution processes to support customer program planning, decision briefings, and progress assessment.
* A background coordinating with the customer organization to educate user/consumer community on service availability, service delivery processes, and capabilities.
* Expertise delivering both oral and written communication to the highest levels of customer and company management.
* Experience managing the relationship with the customer including senior level coordination and synchronization.
* Experience in project management, budget, and forecasting toolsets.
* Excellent verbal and written communication skills; and
* A successful track record of cross organization collaboration.
* Experience balancing the efficiency of support with maintaining the highest standard of quality and customer service.
* Experience with managing corporate processes for staff recruiting, hiring, onboarding, coaching, training, assessing performance, retaining, and offboarding.
Years of Experience: 10 years of experience managing software development projects.
Education: Bachelor's Degree in Business / Management / IT or related field. Advanced degree preferred.
Certification(s):
* Certified PMP/PgMP preferred
* Agile and/or DevSecOps certifications preferred
Location: Customer site (Montgomery County, MD/Washington, DC Area). Some non-local travel may be required.
Clearance: Ability to obtain and maintain an agency-level Public Trust clearance.
Octo is an Equal Opportunity/Affirmative Action employer. All qualified candidates will receive consideration for employment without regard to disability, protected veteran status, race, color, religious creed, national origin, citizenship, marital status, sex, sexual orientation/gender identity, age, or genetic information. Selected applicant will be subject to a background investigation.
Octo is an IBM subsidiary which has been acquired by IBM and will be integrated into the IBM organization. Octo will be the hiring entity. By proceeding with this application, you understand that Octo will share your personal information with other IBM affiliates involved in your recruitment process, wherever these are located. More Information on how IBM protects your personal information, including the safeguards in case of cross-border data transfer, are available here: ".