Information Technology Services at West Virginia University is currently accepting applications for an ERP Business Analyst.

About the Opportunity:

As an ITS WVU BA, you will participate in initial project assessments, plans, and estimates. Throughout your day, you will utilize standards in the delivery of plans, designs, program modification, testing and installation of project work. Each step of the way, you will work along with technical and functional team members, recommending design/system alternatives or approaches to WVU's systems requirements.

You will be part of the development process within the operations group; however, you will work independently and take ownership of projects while consulting with other team members for guidance and support as needed.

We strongly believe in work-life balance and keeping time for things we love outside our work. WVU offers generous benefits, including:

• 37.5-hour work week
• 13 paid holidays ()
• 24 annual leave (vacation) days per year or more based on years of service ()
• 18 sick days per year (for when you're ill, for when you need time to care for sick family, for your own, or your family's, regularly scheduled medical appointments. Who is family for the purpose of this leave? A lot of people in your life including immediate relatives and in-laws as well as others considered to be members of your household living under the same roof)
• WVU offers a range of
• 401(a) retirement savings with 6% employee contribution match, eligibility to continue health insurance, and other retiree perks. Looking for ? Check out retirement health insurance benefits, retirement income, and FAQ's.
• Wellness programs

What You'll Do:

• Participate in initial project assessments, plans, and estimates.
• Utilize standards in the delivery of plans, designs, program modification, testing and installation of project work.
• Recommend design/system alternatives or approaches to WVU's systems requirements.
• Effectively utilize technical/application analytical skills in the documentation of requirements, process flows, use cases, system design, technical specifications, test cases, system setups, policies and procedures, and delivery of ITS projects in accordance with WVU standards.
• Identify areas of application and technical weaknesses and recommend alternatives and solutions.
• Identify gaps and weaknesses in organizational processes or procedures and recommend solutions. Analyze and document business processes and Identify opportunities for improvement.
• Understand and adhere to established project management policies and procedures, including meeting project work plans, status reports, and documentation.
• Follow established methodology to complete project deliverables on all assigned tasks within deadlines.
• Understand and work toward the attainment of WVU's strategic and operational goals.
• Invest time and effort to continually learn and stay current on changing technology and application.
• Continually evaluate, research, develop, and maintain solutions using evolving methodologies to keep pace with new technologies.
• Serve as liaison and establish positive, professional relationship with technical and functional staff related to specific business applications.
• Foster an environment of teamwork and professionalism by effectively working with others to accomplish project deliverables by sharing knowledge and ideas.
• Establish proper communication channels with project team personnel and respond appropriately to all concerns.
• Communicate information clearly, accurately, and timely to project team members.
• Communicate clearly and concisely in written and oral formats.
• Work under the direction and supervision of Lead Senior Business Analyst resources to develop expertise within the technical areas assigned.
• Support WVU's confidentiality and security policies and ensure application compliance.
• Provide support for University applications.
• Create, submit, and manage change request tickets including the following:
• Coordinating testing & obtaining change request approval.
• Creation of service transition plan.
• Ticket closeout and communication.

• Bachelor's degree in computer science or related field, or an equivalent combination of education and directly related experience.
• A minimum of two (2) years of combined experience in the following:
  • Experience with defining problems, collecting data, gathering requirements, and establishing structure and analysis for complex business issues.
  • Experience in writing technical design/solution documents.
  • Experience in business process analysis and improvement.
  • Experience with higher education software is preferred.
  • Experience with Ellucian Banner, WorkDay, Atlassian (Jira/Jira Service Management) is preferred.
• Excellent organizational skills
• Ability to work within small to medium sized project teams to deliver against project timelines.
• Ability to communicate to technical and non-technical personnel.
• Ability to drive discussions with multiple subject matter experts to draw out their knowledge and bring them to a
  consensus.
• Skills in communication (oral and written), problem solving, and process analysis. Understanding of IT processes and
  system flow. Comfortable communicating and presenting to technical and business resources.
• Aptitude for process and analytical thinking.
• Demonstrated ability to work as a member of a team of diverse skill levels and expertise, managing multiple tasks and
  priorities as needed.
• Ability to develop a strong knowledge of SQL and other report writing tools.
• Learn and adjust to changing technical environments.
• Working knowledge of Excel, PowerPoint, Word, and Visio programs.
• Broad knowledge of business application development methodologies.
• Ability to develop comprehensive solutions considering implications and delivering a workable solution.

At West Virginia University, we leverage our talents and resources to create a better future for our state and the world. As West Virginia's land-grant university, WVU has three campuses that touch each corner of the state. The WVU System includes 518 buildings on 15,880 acres, Extension Service offices in all 55 counties, ten experimental farms and four forests.

From the groundbreaking R1 research of our flagship campus in Morgantown to the career-oriented programs of WVU Potomac State in Keyser to the technology-intensive programs at WVU Tech in Beckley - the contributions of WVU employees directly impact the 1.8 million people of West Virginia every day, no matter their role or position.

Service, curiosity, respect, accountability, and appreciation are the core values that unite Mountaineers, inspiring one another to work tirelessly and support others as they seek to reach new heights. After all, when you're a Mountaineer, impossible is just another mountain to climb.

Creating an inclusive, engaged, and dynamic learning environment is core to WVU's academic mission. We welcome candidates who can contribute a range of ideas, approaches and experiences.

West Virginia University is proud to be an Equal Opportunity employer and is the recipient of an NSF ADVANCE award for gender equity. The University values diversity among its faculty, staff, and students, and invites applications from all qualified applicants regardless of race, ethnicity, color, religion, gender identity, sexual orientation, age, nationality, genetics, disability, or Veteran status.