MINIMUM QUALIFICATIONS:

EDUCATION, CERTIFICATION, AND/OR LICENSURE:

1. High school diploma or equivalent

2. CRCR certification through Healthcare financial management association within 1 years of hire date

EXPERIENCE:

1. 2 years of Healthcare finance experience

PREFERRED QUALIFICATIONS:

EDUCATION, CERTIFICATION, AND/OR LICENSURE:

1. Bachelor degree in business, health information or related field

EXPERIENCE:

1. 5 years of financial counseling experience

2. Experience in Revenue Cycle

CORE DUTIES AND RESPONSIBILITIES:The statements described here are intended to describe the general nature of work being performed by people assigned to this position. They are not intended to be constructed as an all-inclusive list of all responsibilities and duties. Other duties may be assigned.

1. Acts as a resource for patients and their family members on financial and managed care matters

2. Research financial assistance program options and completes all necessary documentation for enrollment.

3. Coordinator will work with other team members on financial clearance matters including; nurses, physicians, financial leaders, and other key stake holders

4. The coordinator will work with patients and families beginning at the point of referral/pre-authorization to ensure all opportunities for financial resolution and communication are met.

5. Knowledge on CPT/ICD codes for assigned service area to ensure appropriate understating and compliance

6. Understand and comply with Patient Access/Utilization Review/Patient Finance procedures as they apply to financial resolution

7. Projects a mature problem-solving response while dealing with interpersonal conflict, medically compromised individuals, dissatisfied patients and stringent time demands.

8. Audits patient accounts to ensure financial arrangements, assistance, and appropriately applied to encounter.

9. Completes patient estimates when needed for families, patients, and insurance companies

10. Complete necessary education and certification as warranted by the assigned signature service area to ensure knowledge and adherence to regulations

11. Superior computer and writing skills that effectively project positive and a customer centered interaction.

PHYSICAL REQUIREMENTS:The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

1. Frequent walking, standing, stooping, kneeling, reaching, pushing, lifting, grasping and feeling are necessary body movements utilized in performing duties through the work shift.

2. Must be able to sit for extended periods of time.

3. Visual acuity must be within normal range.

4. Must have manual dexterity to operate keyboards, fax machine, telephone and other business machines.

WORKING ENVIRONMENT:The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

SKILLS AND ABILITIES:

1. Good communication skills are necessary to interact effectively with management, staff and external customers.

2. Extensive knowledge of personal computers and Microsoft Excel and Access software preferred.

3. Familiarity with medical terminology.

4. Able to work independently

5. Must be able to read and write in legible English.

6. Must have reading and comprehension ability.

7. Must be able to communicate effectively.

Additional Job Description:

Scheduled Weekly Hours:

Shift:

Exempt/Non-Exempt:

Company:

Cost Center:

Address: