Information Technology Services at West Virginia University is currently accepting applications for a CRM Assistant Director.
About the Opportunity
Reporting to the Director of Systems of Engagement, the Assistant Director for CRM provides leadership, strategic direction, and oversees operational aspects for the Salesforce administrators, including budget management, resource planning, and the establishment of policies, procedures, and standards. The Assistant Director is tasked with effectively allocating resources and collaborating with leadership to prioritize projects in alignment with strategic objectives. This role requires a deep understanding of Salesforce architecture, configuration, and customization, as well as strong leadership and communication skills. This position will have extensive collaboration with various stakeholders which is integral to maintaining superior service levels, security, and stakeholder satisfaction.
We strongly believe in work-life balance and keeping time for things we love outside our work. WVU offers generous benefits, including:
What You'll Do
At West Virginia University, we leverage our talents and resources to create a better future for our state and the world. As West Virginia's land-grant university, WVU has three campuses that touch each corner of the state. The WVU System includes 518 buildings on 15,880 acres, Extension Service offices in all 55 counties, ten experimental farms and four forests.
From the groundbreaking R1 research of our flagship campus in Morgantown to the career-oriented programs of WVU Potomac State in Keyser to the technology-intensive programs at WVU Tech in Beckley - the contributions of WVU employees directly impact the 1.8 million people of West Virginia every day, no matter their role or position.
Service, curiosity, respect, accountability, and appreciation are the core values that unite Mountaineers, inspiring one another to work tirelessly and support others as they seek to reach new heights. After all, when you're a Mountaineer, impossible is just another mountain to climb.
Creating an inclusive, engaged, and dynamic learning environment is core to WVU's academic mission. We welcome candidates who can contribute a range of ideas, approaches and experiences.
West Virginia University is proud to be an Equal Opportunity employer and is the recipient of an NSF ADVANCE award for gender equity. The University values diversity among its faculty, staff, and students, and invites applications from all qualified applicants regardless of race, ethnicity, color, religion, gender identity, sexual orientation, age, nationality, genetics, disability, or Veteran status.