Contractor- IT Helpdesk Support Specialist
NETSCOUT SYSTEMS, INC. (NASDAQ: NTCT) is a market and technology leader of real-time service assurance and cybersecurity solutions for today's most demanding service provider, enterprise, and government networks. By providing "visibility without borders," NETSCOUT helps assure digital business services against disruptions in availability, performance, and security, through its patented smart data technology. Headquartered in Westford, Massachusetts, NETSCOUT has approximately 2,300 employees with offices across the globe. NETSCOUT serves the Global 5000 enterprise community as well as government agencies and telecommunications service providers.
Position Summary: This role will provide day to day "first touch" phone and walk-up IT support for hardware, software and networking inquiries coming from 2300+ global employees
Essential Duties and Responsibilities:
Experience Requirements:
Physical Requirements:
Additional Information:
The people behind our products are responsible for our company's success, and we take your career ambitions seriously. At NETSCOUT you'll enjoy a competitive compensation plus a benefits package working alongside some fantastic people who generally care.
Our Recruitment process is designed to prevent discrimination against our people regardless of gender identity or expression, sexual orientation, religion, ethnicity, age, neurodiversity, disability status, citizenship, or any other aspect which makes them unique.
NETSCOUT Systems, Inc. is an EEO/Affirmative Action Employer.
Location: Westford, MA
6-9 month contract position
Education | Associate (or equivalent work experience) |
Job Type | Contract |
Location | MA - Westford |
Preferred Language | English |