Perform storeroom activities such as tracking and maintaining inventory shipping, receiving, disbursements, identification of parts and supplies. MINIMUM QUALIFICATIONS Must maintain a neat and orderly work area Must be able to enter information into the SAP system Must perform all clerical functions related to the performance of these duties Must be capable of multi task

OF DUTIES The Director of Services and Standards leads a team that researches, defines, validates, documents, and communicates service standards and policies across Amtrak's network, with the goal of providing managers and frontline employees clear service guidelines and expectations related to delivering consistent high level of service to our customers while onboard trai

OF DUTIES The Sr Director Mechanical Operations has overall responsibility and oversight, within a transportation region, for the activities, processes and results emanating from various inspection, servicing and repair functions designed to enhance equipment reliability that will positively and continuously impact customer satisfaction. This role will also collaborate wit

OF DUTIES This Position is responsible for providing our passengers with superior customer service from behind the ticket counter or on the station floor or platform. ESSENTIAL FUNCTIONS The incumbent will be responsible for greeting, servicing and general comfort of each passenger Provide assistance to customers with special needs, assist passengers with luggage, and boar

OF DUTIES The Project Director is responsible for the implementation of capital improvement needed to deliver the requirements of the Seattle Maintenance facility. The position will ensure adherence to the project scope, budget, schedules and the requirements of stakeholders. The position will interface with other projects to aligne to specific enterprise strategic objecti

OF DUTIES Provides technical, logistical, and administrative support to the Manager Engineering Production for the efficient and cost effective management of large scale construction/production work on the right of way. Work in both the office and in the field in all types of weather conditions to support a 24/7 operation. ESSENTIAL FUNCTIONS Observe field activities to en

OF DUTIES Passengers will be assisted in the movement of their personal luggage or parcels within this station or station facilities. ESSENTIAL FUNCTIONS Provide wheelchair service for disabled and/or handicapped passengers Provide arm assistance to blindindividuals to and from the trains Conversant with the procedure governing the issuance of Red Cap Check NRPC Form 313 M

OF DUTIES The Director of Commercial Performance & Continuous Improvement is responsible for establishing a framework for measurement and evaluation of Amtrak's ticket revenue and ridership performance. He/she will orchestrate a series of regular working sessions with key functional leaders, culminating in a cross functional meeting, during which areas of success and oppor

OF DUTIES Reservation & Information Clerk must work closely w/traveling public as a member of the Amtrak team. Duties include working in passenger lounges, information areas, answering phones, making public address announcements. Will direct the flow of passenger traffic and assist in the boarding areas for gate control. ESSENTIAL FUNCTIONS Walk platforms and trains to ass

OF DUTIES This Road Foreman position is accountable for the safe and efficient movement of trains and for the oversight of T&E crews. It oversees and provides leadership and management oversight for agreement positions. This includes the management and monitoring of employee record keeping, efficiency testing and compliance with all Amtrak, Federal and State operating requ

OF DUTIES Reservation/Sales Agents will provide effective customer service by communicating information to customers regarding schedules, rates, routings, connections, and destinations Handle and carefully respond to all customer inquiries through Telephone/Voice calls. Must possess the ability to use a computer to access information on schedules, rates, routes, and destin

OF DUTIES Responsible for inspection, testing and maintenance of wheels sets, brakes, brake pads, repairing suspension and pneumatic systems on rolling stock equipment and components in accordance with FRA and Amtrak standards and guidelines. ESSENTIAL FUNCTIONS Performs inspection, testing and maintenance in accordance with 49CFR regulations and Amtrak standards and guide

OF DUTIES Performs general police duties, processes, and operations for the protection of life and property and enforces federal, state, and local laws, prevents crime, and preserves peace in a railroad surface transportation environment. COMPENSATION AND BENEFITS Annual 1 full year of prior service at probationary rate $90,890.18, 5 Year Lateral (First Year at 95%) $99,17

OF DUTIES Works a variety of hours within a 24/7 transportation environment. Assists the Conductor in the safe movement of trains by adhering to applicable operating rules/practices. Assists the Conductor in the oversight of all on train employees in service delivery by adhering to the Corporation's service standards. Ensures all revenue documents (cash, credit card receip

OF DUTIES Works a variety of hours within a 24/7 transportation environment. Assists the Conductor in the safe movement of trains by adhering to applicable operating rules/practices. Assists the Conductor in the oversight of all on train employees in service delivery by adhering to the Corporation's service standards. Ensures all revenue documents (cash, credit card receip